Contact Us

Your opinions are valuable to us:

For Delivery and Refunds please see below:

Contact and Refund information for Sheepskin Products from Sheepland, at www.sheepskin.co.uk.

 ADDRESS:

Sheepland Ltd

Hollies, Peacocks Hill, Barton St David, Somerset TA116BN

Phone: 01458 850991

Delivery and Refunds

We use a next day delivery service with Interlink Express, in most cases they will email you an expected time slot for delivery, this can be changed accordingly by contacting them via their website: http://www.interlinkexpress.com/content/how-can-we-help/how_can_we_help.jsp . You will also be emailed your tracking number. We would kindly ask that you try to provide a delivery address whereby someone is available to sign for the package - all parcels require a signature on delivery.

We make our traditional range slippers and rugs on the premises, UK customers will usually receive their orders within 24 hrs of despatch - international customers please contact us and we will advise.

Delivery times may take longer at peak times, especially if we need to make special sizes, please telephone us if you would like something delivered for a specific time or occasions. we can usually try to help. We cannot be held responsible for failures on the part of Interlink Express our courier company, or the Royal Mail. We will always do our best to ensure your parcels are delivered to you on time.

UK/ EU parcels are sent recorded delivery, or by courier. AT COST

International parcels are charged postage  at cost, we will try to let you know the cost of the postage, but this may not always be possible due to time limitations,. Outside the EU, Goods are sent D D U, recipient is liable for local taxes. USA customers will be liable for import duty/tax but are not charged import duty on items less than $200.

We have found that our customers like to discuss their orders with us, please email or telephone and we can let you know availability, postage times etc. We can take credit card orders on the telephone, or you can send a cheque. 

Refunds policy -

If you are not satisfied with your order, or the items are the wrong size, please send the item back as far as possible in the original packaging within 14 days of delivery and we can organise a change of size or a refund, provided the goods are returned immediately in pristine condition. Please ensure you enclose a note with telephone number, name, address and exchange details. We do not refund postage.